research the help library for responses to frequent issues. Go to the customer guidance website page joined over, and scroll down until you see “lookup our support library.
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before beginning a chat or contact, round up all of your current information on the sale and overview it to ensure that you have all your specifics straight.[eight] X exploration source
if you'd like to Get hold of Amazon, you may phone their customer assistance by dialing one-888-280-4331. Another way to Speak to Amazon is to implement their online Get in touch with type. To accomplish this, initial visit the Call Us page on their website. if you’re to the website page, respond to their questions on your issue so they understand what to assist you to with. as you’ve explained your difficulty, opt for no matter if you ought to chat using a agent or talk to a person around the cell phone.
If you can't get for the chat attribute from this hyperlink, utilize the customer assistance page. click on the class and item that pertain towards your challenge, then find “I would like more support,” that will immediate you to definitely a web site by having an choice to begin a chat.
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A shipping and delivery, get or return: Your modern orders are going to be displayed. pick the product you will need assist with or make use of the look for box at the very best of your website page to search your requested items and discover the a single you do have a dilemma about or difficulty with.
if you order a significant product from a third-bash seller on Amazon.com, numerous shipping and delivery selections could be readily available at checkout.
For those who have a straightforward challenge, like you ought to monitor a package, then it is best to use their on line messenger. Alternatively, Should your trouble is a little more sophisticated, like concerns with billing, then you must pick the phone possibility to allow them to far better help you. When you choose to become contacted by phone, be ready to receive a cell phone simply call from their customer support inside a couple of minutes. For more help, including how you can Get hold of Amazon by way of social media, Continue reading!
You will be able to return a first-rate movie order within 48 hours in the event you have not attempted to watch or obtain it.
Request a simply call from the customer assistance agent. This link will choose you into the landing webpage for the decision element. pick “ask for contact now” and enter your phone number, or dial the customer support number, if 1 is exhibited.[two] X investigate supply
make sure to continue being quiet and communicate Evidently. Allow Amazon know accurately why you might be making contact with them and what you're thinking that the top Remedy is to the issue at hand.
Type in your concern or trouble and function Together with the agent to Obtain your difficulty fixed. for those who locate get more info the chat unhelpful, key in a ask for for your simply call or ask for the customer provider phone number.[three] X investigate source
Use our on the web form to reply a couple of questions about your situation. Please present just as much element as you could.